Zopper Adds Greater Value to Consumer Purchase through Zopper Assure!

Offers India’s first zero documentation and paperless extended warranty for electronics goods

Buying costly electronics goods such as ACs, refrigerators, microwaves, washing machines and LED TVs is an investment of both time and money. Imagine, then, finding that your newest equipment has broken down and the manufacturer warranty does not cover the repairs. It is to safeguard its consumers against such a scenario that Zopper, India’s largest hyperlocal marketplace, is offering its value-driven offering, Zopper Assure. The policy covers electronics purchases made through Zopper’s platform above and beyond the manufacturer warranty and allows buyers to shop on Zopper without any worries.

The Zopper Assure Warranty is India’s first e-warranty for electronics and is completely paperless and documentation-free. The 100% transparent policy covers operational breakdown and functional defects as well as the cost of spares, service and labour charges.

Zopper.com is India’s hyper local mobile marketplace featuring over 15,000+ offline retailers. Founded by serial entrepreneurs Surjendu Kulia and Neeraj Jain, Zopper taps on the benefits of shopping at a retail store and marries them with the convenience of shopping via mobile phones. Users can buy from the comfort of their homes/offices and get the product instantly from their nearby trusted stores. Backed by marquee investors such as Tiger Global, Blume Ventures and Nirvana Ventures Advisors, the company has raised over US$27 million in venture funding.

Speaking on the announcement, Mr Neeraj Jain,CEO & Co-founder, Zopper, said, “Zopper was established to deliver the best consumer experience by marrying the benefits of the offline and the online channels. The Zopper Assure warranty is a part of our efforts to deliver comprehensive and convenient end-to-end services to our consumers. By addressing the traditional consumer worries of equipment warranty with our 100% transparent, one-touch claim policy, we are ensuring that our users are privy to a superlative experience when buying through Zopper.”

All that users need to do to claim their Zopper Assure is log into the Zopper mobile app and go to the warranty section under the ‘My Account’ tab. They can then register the claim by clearly mentioning the issue with the product and submit their claims. Moreover, faulty equipments are repaired at brand authorised service centres, further underlining the company’s commitment to deliver quality after-sales services.