GreenDust and Amazon.in team up to revise customer satisfaction

Amazon.in has teamed up with GreenDust, a brand of RLC which high quality, genuine, branded products at subsidized prices. The two have joined hands for their extended warranty programme - ‘GreenDust Protection Plan’ for mobiles, laptops, televisions and other large appliances.

GreenDust would be supporting Amazon.in with it’s after sales service network which covers over 1000 cities ascertaining Amazon to deliver efficient customer service solutions. To avail of this offer, the consumer has to simply log on to Amazon and search for GreenDust Protection Plan as per their requirement.

“Further to our pilot with Buyback program, we are elated to scale up our partnership with Amazon.in for an unprecedented customer service support. We pride ourselves in creating strong trust based relationships with our customers and are certain that we would be able to live up to Amazon’s vision of ascertaining extraordinary customer satisfaction,” said Hitendra Chaturvedi, founder & CEO, GreenDust.

The GreenDust Protection Plan will be taken up for a maximum period of two years and can be purchased at the time of purchase of product from Amazon.in. It covers first year of accidental damage or liquid damage.